Recruitment at Ikeja Electric Plc
Ikeja Electric has over 700,000 customers who the company is committed to serve with a New Spirit, New Drive and New Energy. This resolve continues to elicit a passion for service excellence and new thinking on how to empower lives and businesses across the IE network.
Job Title: Curriculum & Content Development Officer
Location: Lagos
Reporting To: Learning & Development Lead
Role Purpose
- Determine training needs and develop and/or research programmes to meet the identified needs and facilitate learning interventions for all IE staff.
- Develop Content and Manual.
- Assist in developing, delivering and evaluating learning and development solutions in accordance with the Systems Approach to Training design.
- Act on research outcomes on performance of various departments and draw up training plan in agreement with the recommendations of each research outcome.
- Attend to enquiries concerning Learning and Development issues in the organization.
- Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
- Perform other duties as assigned by the Lead, Learning and Development Lead or Head of Department.
- Facilitate (designing and implementing) specific and Learning programmes.
- Act on outcomes of performance of all employees and draw up training plan in agreement with the recommendations of each outcome.
- Conduct training needs assessments, design and conduct learning assessment materials.
- Design training interventions around business operations.
- Conduct “train the trainer” sessions for Ikeja Electric Internal Faculty (facilitators).
- Act on feedback obtained from training evaluation and incorporate into the design of subsequent training materials.
- First degree (B.SC or H.N.D) Social Sciences or any relevant field.
- Minimum 1-3 years in the learning and development function of a reputable company with a similar experience.
- Curriculum Planning & Design
- L&D Management
- Competency Management
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
Job Title: Energy Sales Representative (ESR)
Role Purpose
- Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
- Ability to manage customer relationship relating to meter reading and bill distribution.
Responsibilities
- Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
- Performing remote monitoring of meter behaviour using human machine interfaces (HMI)
- Performing remote energy usage tracking
- Customer meter reading and capturing meter status/remark.
- Providing customer meter reading books/cycle and updating reading sequence.
- Performing manual data entry for customer meter reading and meter reading status on a daily basis.
- Managing meter reading instrument availability for meter reading activities.
- Preparing daily reading upload batch files.
- Prepare exception reports.
- Bill distribution to customers.
- Meter reading and bill distribution reporting.
- Performing on site activities/supervision/site visit with regards to installed meters.
- Monitoring of prepaid meters
- Special customer meters re-reading/site visit.
- New customer capture and periodic customer tariff reclassification
- Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
- Managing all customers’ complaints related to meter reading within areas of jurisdiction.
- Managing Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc)
Minimum qualifications
- First degree (B.SC or H.N.D) in Marketing, Social Sciences or any relevant field.
- Minimum 2 years field experience in sales and marketing.
- Basic computer proficiency (MS Excel, Word, Outlook)
Technical Competencies
- Knowledge of the power industry
Behavioral Competencies
- Ability to work under pressure and multi task effectively.
- Good Oral and Written Communication Skills
- Attention to Detail.
- Persuasive
- Analytical Skills
Job Title: Geographic Information Systems Coordinator
Role Purpose
Plans, coordinates, oversees and participates in the
development, implementation, integration, operation, and maintenance of
IE geographic information system (GIS) and permit system; designs and
implements information systems for provision of access to GIS data;
develops and implements specialized GIS applications; oversees the
design and development of all databases associated with the GIS base
map; and performs a variety of technical tasks relative to assigned area
of responsibility.
Responsibilities
- Plan, direct, and participate in the acquisition, installation, administration, and operation of IE geographic information system (GIS) and permit system; oversee software release installs and updates for both systems.
- Coordinate, train, and instruct staff in the operation of the geographic information system and permit system.
- Develop policies and procedures for users and output requirements for GIS services in IE.
- Oversee and participate in providing graphic services including preparation, layout, and design of a variety of reports, displays, literature, maps and computer graphics; ensure the accuracy and completeness of digital GIS maps and data files for IE.
- Supervise the use, care and operation of GIS equipment in IE.
- Verify the work of assigned employees for accuracy, proper work methods, techniques and compliance with applicable standards and specifications.
- Serve as project lead for special GIS projects including the planning, system integration, database development, implementation and application development; meet with various GIS users and Information Services management to plan and discuss system requirements; provide project status updates as needed.
- Developing, maintaining and updating IE combined/integrated electricity distribution network databases.
- Coordinating database development activities with database administrators in the IT department.
- Serve as system administrator for GIS ensuring that application software and hardware operates efficiently and meets IE needs for information technology; update layers as changes occur.
- Coordinate the design and development of user-specific GIS databases and permit types; configure system operational functions; prepare reports as necessary.
- Integrate GIS with other computer applications; meet with users and review requests; develop and tailor applications to meet user needs; prepare documentation.
- Oversee the design and development of all databases associated with the GIS base map including relational databases; develop standards and strategies for maintaining database security
- Coordinate GIS and permit system activities with other stakeholders as needed.
- Represent IE geographic information systems interests to various governmental and professional geographic information systems related agencies as needed.
- Any other task assigned by the Unit Head
Minimum qualifications
- Equivalent to a Bachelor’s degree from a university with major course work in information sciences, geography, geographic information systems, engineering, or a related field.
- Minimum of 8 years’ experience of increasingly responsible geographic information systems experience.
Technical Competencies
- Network Location Mapping
- Network Data Analysis Management
- Electricity Industry Regulatory Knowledge
Behavioral Competencies
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
How to Apply
Interested persons should: CLICK HERE TO APPLY ONLINE
Deadline 4th August, 2017.
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