Customer Service Officer (Nationwide) at United Bank for Africa (UBA)

 UBA - one of Africa's leading financial institutions with operations in 19 African countries  is recruiting to fill the position below:

Job Title: Customer Service Officer
Locations: Ilorin West, Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria  
Contract Type: Permanent
Application Deadline  30th March, 2017.


Customer Relations:

• Ensure proper documentation for all new and existing accounts.
• Sale to prospective customers UBA's E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
• Debit cards), enroll new customers, and resolve related issues.
• Increase product sales, and customer loyalty by maintaining good client relationship.
• Branch General Ledger (GL) proofing.
• Cheque book issuance and maintenance.
• Ensure timely opening of new accounts on the system.
• Engage customers to cross sell bank products and services
• Support branch sales and service team.
• Process customer's account opening, transfer, and closure request.

Requirements
Key Skills:

• Excellent customer service orientation
• High level of integrity
• Paying attention to details
• Good interpersonal skills
• Fast and error-free processing
• Strong problem resolution skills
• Good verbal & written communication skills
• Selling skills
• Focused, Motivated & Results Oriented

Knowledge:

• Sound knowledge of Banking products and services
• Good understanding of the operational, credit and regulatory risks facing the business

Education Requirements: Minimum Educational level - Diploma (OND/HND) in any Social science or Art related discipline.  

Experience: Prerequisite -Customer service experience Sales knowledge, skill & experience Age: 27 years

How to Apply
Candidates should Click here to apply