Dragnet Solutions Limited Recruitment 2016
1. Job Title: Executive Assistant to the Chief Executive
Location: Lagos
Reporting to: Chief Executive
General Descriptions
- The PA/EA to the CE works closely with the CE and line Managers to provide support so that they can focus on their core functions.
- In addition to carrying out marketing functions, the PA to the CE of Oasis MedSpa helps the CE manage their schedule and time. The PA also works with internal and external vendors in order to achieve the organisation’s aims and objectives
- Responding to your the CE’s emails, faxes, posts and other messages
- Screening and/or answering phone calls and responding to enquiries,
- Preparing correspondence, Memos, presentations, bids, proposals and other write ups on behalf of the CE
- Coordinate travel and accommodation requirements and ensure arrangements in place for the CE matches her specification such as drop-offs, pick-ups, hotels, airlines, activities etc
- Planning, organising and managing events as directed by CE or Management team
- Attend events/ conduct research, executive summaries, preparing papers for meetings/Presentations and newsletters.
- Work with Senior Business Development Executive/General Managerto source and order stationery and office equipment
- Scheduling meetings, preparing agenda and representations as directed by the CE
- Meeting and greeting CE’s guests
- Recording and filing meeting minutes and notes
- Keep log of the CE’s itinerary, schedules, appointments, protocols, to do list and ensure the CE meets all her business obligations.
- Ensure meetings that are cancelled are done well ahead of time
- Organising travels and preparing travel itinerary
- Devising and maintaining office systems, including data management, filing, etc. to ensure documents can be easily tracked
- Create and manage a database of vendors necessary to facilitate the efficiency of your position e.g. car hire services, ticketing agents, bank account officers
- Liaising with clients, suppliers and other staff as may be requested by management
- Banking and other financial transactions and dealings as directed by the CE and/or Management.
- Serve as support staff to Line Managers, their team and departments.
- Ensure all subscriptions, bills and purchases are carried out according to schedule to manage the efficient running of the CE’s home e.g. Electricity, internet, diesel etc
- Ensure domestic staff and or vendors meet their targets and deliverables.
- Collate and retrieve CE’s official expenditure, collating receipts and all payment documents for financial reconciliations
- Conduct weekly diary meetings with the CEO to discuss upcoming engagements, invitations and other requests
- Managing and supervising projects on behalf of the CE and or management
- Working independently or with external vendors to review, file, maintain and update data, office systems, website information and social media platforms on behalf of the CE and or Management
- Follow up on all CE’s leads to initiate and/or close transactions as directed by the CE
- Prepare or work with relevant vendor(s) to prepare marketing material and sell same to existing and/or potential clientele base
- Work with Front Desk/Customer Service Representative to ensure the Front office is always stocked with relevant marketing material
- Be actively involved in market strategy for client growth for the Spa.
- Provide exemplary Attitude to work and the right ethics at the work place and on behalf of Principal and Management.
- Be part of Researching New Industry trends, initiatives for driving sales and service delivery.
- You are expected to double both as C.E.O personal Assistant and Business development Executive and to exercise all authorities as such
- Every other duty as may be assigned by the CE and or Management
- Relevant 4 year University degree
- Good knowledge of Microsoft office suite with focus on Word, Excel, PowerPoint and Access
- Discretion and confidentiality are essential
- Ability to filter information and assess priorities
- Flexible and mature approach with ability to work unsupervised
- Confident and able to use initiative and operate independently
- Ability to prioritise and manage own workload amid conflicting demands and busy work periods
- Ability to think ahead and anticipate needs before they arise
- Ability to exercise discretion in dealing with confidential or sensitive matters
- Attention to detail and maintain professionalism at all times
- Experience of diary management/researching and booking of travel and accommodation
- Demonstrable experience in an administration role in a highly pressurised environment requiring tact, judgment and discretion in handling internal and external contacts is essential
- Desire to learn
- Excellent communication skills- verbal and written
- Excellent time management and organisational skills
- Proven ability to work under pressure and to tight deadlines
- Well presented, highly personable, bright, confident personality
- 100% on making bookings, cancellations and rescheduling meetings
- 99.9% on ordering stationery and other office equipment
- 100% on updating all Spa approved information on Social Media platforms
- 99.9% on set marketing targets
- 100% on preparing meeting notes, agenda and minutes
- 100% on following social media impact and reporting same to management
- 100% on stocking front desk with appropriate marketing material
2. Job Title: Spa Manager
Location: Lagos
Reporting to:Chief Executive
General Descriptions
- The Spa Manager typically serves as a member of first line management and is considered a senior professional within the organisation.
- As such, the Spa Manager provides team and/ or technical supervision. The organisation will depend on this person's expertise and experience in managing with complex technical activities.
- Manage the day to day running of the Spa including but not limited to opening and closing times, staff appearance, client management and generally ensure the Spa meets customer expectations every single time. Supervise all line staff and/or independent contractors where applicable.
- Manage and resolve all escalated client issues
- Ensure consistent delivery of an exceptional client experience
- Meet and exceed daily company sales metrics by having efficient work habits, a self sufficient mindset, and utilising company provided tools and tactics
- Work collaboratively with all staff to achieve team goals
- Maintain a positive attitude and bring energy & enthusiasm to the Spa
- Offer ongoing training and coaching to all staff
- Work with Spa Supervisor to check product supply levels and if they are running low, notify CE or responsible party
- Ensure completion of daily reports and adherence to company policies and procedures
- Provide ongoing feedback regarding effectiveness of advertising and promotional efforts
- Develop strong client relationships through effective phone and face-to-face interaction
- 2 or 4 year University degree or relevant work experience
- Strong management experience, preferably in the retail or hospitality industry
- Medical spa experience considered a plus
- People Management Skills
- Ability to work under pressure
- Knowledge of budgeting and financial planning
- Knowledge of marketing strategies
- Awareness and adherence to safety standards
- Proven track record of success in management
- Ability to take direction and instruction, and implement effectively
- Ability to work with little or no supervision
- Exceptional customer service and time management
- Phone sales experience considered a plus
- 100% on development of monthly work schedule for all departments
- 99.9% on Customer responses to service quality questionnaires
- 100% on Scheduled Report frequency
- 99.9% on level of training and induction given to new staff
- 100% Updated client and employee record
- 99.9% on reorder levels
- 99.9% inventory management with zero losses
- Number of new business on a quarterly basis
- 99.9% adherence to Oasis MedSpa operational standards i.e. staff attendance to work, general ambience, treatment room ambience, customer bookings, customer relationship management
3. Executive Assistant
Location: Lagos
Roles and Responsibilities
- Prepare and edit correspondences, communications, presentations and other documents
- Manage and maintain the CRO schedules, including scheduling travels, conferences and teleconferences, making appointments and making changes to same
- Negotiate with Suppliers, purchase supplies and manage leased equipment and stock rooms
- review operating practices and implement improvements where necessary
- Co-ordinate project-based work with the Revenue Units in the company.
- Maintain customer confidence and protect operations by keeping information confidential
- Monitor, screen, respond to and distribute incoming communications
- Conduct research, collect and analyze data to prepare reports and documents
Qualifications
- B.S. in Production Engineering, Electrical Engineering, Information Technology, Psychology or Law (L.L.B)
- Over a year’s experience in Administrative support or Executive assistance
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite especially presentation tools
- Must possess a valid driver’s license and must have a good knowledge of Lagos State
- Salary range is from N80,000- N100,000 a month
Key Competencies
- Equipment Maintenance
- Organizational and planning skills
- Strong Communication skills ( especially written)
- Information gathering and monitoring skills
- Problem analysis and problem solving skills
- judgment and decision-making ability
- Ability to multitask and prioritize daily workload
- Discretion and Confidentiality
- Time Management skills
- Supply Management skills
The
Shortlisted candidates will sit for the Dragnet Graduate
Standardized Exam.
Then,
the top 10 candidates will be invited to submit short write-ups of between 200
and 500 words on any 3 from the following topics:
- Poverty eradication in Nigeria.
- The role of passion in careers development.
- Global migration and the implication on jobs.
- Future trends in job searching.
- What next for education?
- Identifying and harnessing talent in IDP camps.
- What other states can learn from the Lagos State Employment Trust Fund.
- Combined words from the 3 write-ups, should not exceed 1,200 words.
4. IT Support /Network
Administrator
Position: Lagos
Job Description:
- Oversees the day-to-day Operation of computer networks including hardware/software support, training, and special projects; plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems;
- Maintains and updates IT inventory records
- Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving;
- Troubleshoot and repairs current software and hardware installations
- Develop and provide training to staff on effective use of equipment and software
- Assists in providing network and remote connectivity hardware/software support; maintains LAN user documentation including hardware/software applications, support logs and other related information;
- Researches and recommends network and server hardware and software; assists in installing, designing, configuring and maintaining system hardware and software;
- Analyses and troubleshoots the network logs and tracks the nature and resolution of problems; monitors usage to ensure security of data and access privileges;
- Installs supports and maintains both physical and virtual network servers and appliances.
- Establishes and maintains user accounts, profiles, file sharing, access privileges and security; performs daily server tape backups; researches, analyzes, monitors, troubleshoots and resolves server or data network problems;
- Develops, maintains and implements network support, and archiving procedures; researches and evaluates new technologies related to computer networking;
- Assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support; recommends and specifies the purchase of related products and services;
- Keeps current regarding new hardware/software products for system enhancements;
- Maintain an inventory of parts for emergency repairs
- Assists and provides support to the Coordinator, WAN/LAN, and other technology staff as requested including performing scheduled network tasks, updating anti-virus definition files, monitoring network servers, and providing internet and intranet user support, and specialized training.
- E-mail/Internet/ Systems Support Establishes and maintains user e-mail accounts; provides e-mail training and software support; provides e-mail documentation and updates user manual as needed;
- Manages anti-spam and anti-virus servers; researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations;
- Provides solutions to customer identified problems.
REQUIREMENTS:
- A bachelor’s degree in information technology or equivalent education/experience level is required. Must have tech support experience at operational levels with at least one year’s experience in this capacity.
- Good communication skills and the ability to work well with technical and non-technical people at all levels are essential
- Candidates with one or more recognized industry certifications (CompTIA A+, Network, CCNA; CISSP) will be given preference and must be interested in becoming/pursuing Microsoft or Cisco or Compatible Certification within a short period of time or has started and passed at least 1/2 exams.
- The candidate must be able to proffer solutions to challenging IT Issues within the organization.
- Ability to use a computer while sitting for extended periods is common.
- Must also be able to position self to install, maintain, or exchange equipment, including under tables and desks.
- The successful candidate must be prepared to commit for a minimum of 12 months.
- Totally resourceful and trustworthy and must be between 22- 26 years of age.
Deadline for submission of applications: NOT SPECIFIED
How to Apply
Candidates should CLICK HERE TO APPLY
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