Account Manager at Airtel Nigeria

Airtel Nigeria recruiting to fill the vacant position of:
Job Title: Key Account Manager - North Region
Location: Nigeria
Application Deadline: 14th October, 2016.

Job Description

• To acquire and retain more post-paid customers and generate revenue for the business.

Duties and Responsibilities

• Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in sector of assignment:
  • Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
  • Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
  • Create opportunities to run presentations of our Corporate products to sector of assignment
• Responsible for evolving account development plan and relationship management process for accounts in sector of assignment guided by the signed service level agreement:
  • Drive the sale and activation of the above products across the sector.
  • Grow the usage of Corporate products in the sector allocated to you
  • Create exceptional opportunities to sell special products like E1’s, Blackberry’s and data cards in the sector
• Responsible for analysis of competitor’s activities as well as relevant market development and proposing pre-emptive counter measures:
  • Monitor the activities of competition and develop or recommend counter measures to win competition
• Responsible for the day to day management of all Airtel relationships in the sector:
  • Develop good relationship management processes with both existing accounts and prospective customers
  • Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES within sector
• Responsible for the weekly and monthly reports on post paid subscribers activities, bill delivery and collection in the sector of assignment:
  • Report timely, of all initiatives, potential prospects, queries, challenges, call plan and new sales made in your sector Every Friday 4.30pm
  • Maintain and manage database of all Corporate customers in your sector
• Establish and maintain excellent relationship management with existing Post-paid subscribers within the sector:
  • Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES in your sector
  • Encourage ALL existing customer to pay their bills timely to avoid barring, increase debt portfolio and churn within sector
  • Create symbiotic relationships in events sponsorship with Corporate Accounts all in a view to drive sale of our corporate products and revenue growth
• Revenue Growth
• Postpaid Gross Adds/Activations
• Activations within SLA   
• Query Resolution within SLA 

Relevant Skill and Experience

• A University Degree in Business Administration, Marketing or related course
• 3-5 years preferably in FMCG, Consumables & Telecoms
• Achieving Results, & Delighting the Customer
• Team Player; Independent, Confident, and Objective
• Attention to detail/ excellent oral and written communication skills
• Good presentation skills
• Ready to achieve beyond set target
• Committed to common goals and values of the organization 

How to Apply
Candidates should Click here to apply